Frequently Asked Questions - FAQ's

ORDERING PROCESS

We have about 1800+ pre-made bodies and poses you could choose from. Pre-made designs allow you to fully personalize the head, outfit colors and logos. Please note that pre-made designs are based on mold templates and therefore no structural changes can be made on them. 

On the other hand, fully customized designs allow you to fully personalize the body structures, poses and clothing styles – everything on the bobblehead from head to toes. Please note that the fully customization design option does not include the addition of props of any size for free. Please contact us to get a quote if you are interested in including a prop as part of your design.
Of course you may! We could certainly fully personalize the design from head to toes or paws. All our 1800+ pre-made designs started as fully customized designs at one point.
Upon placing your order, you will receive an Order Confirmation email message along with a personalization questionnaire and detail instructions as to how and where to send us your photographs. In summary, we will need 1 direct front head shot. Side and back head shots are optional.
We welcome images of outfits, hair styles, poses and/or props you could find on the Internet.
Your satisfaction is our commitment! Unlike other retailers out there, we offer you unlimited revisions at no extra cost. This, among many other things, sets us apart from the rest. We do want you to be happy with your purchase and we believe it is our responsibility to make it happen.




SCULPTING MATERIALS & METHODS

Our bobbleheads are made 100% polyresin material and embellished with non-toxic paints and decorative details. Polyresin is a resin compound generally used for statues, figurines, and decorative furniture. It is a sturdy material that can be intricately molded, allowing a great level of detail with consistent texture. Additives can be incorporated into the compound to enhance the material's strength, reduce its weight, add heat stability, and facilitate the application of decorative effects.
Our bobbleheads vary from 5.5 to 7 inches in height and weigh about 1 lb.
Of course they do! They are bobbleheads! Unlike other companies, we do not charge extra to make the heads bobble. As you fill out the personalization questionnaire, you will have the option to select the head type you prefer on your design.




SHIPPING & DELIVERY

The Standard design process takes approximately from 4 to 6 weeks to be completed plus an additional week for delivery. Unless you purchase the Rush Design Order AddOn option, you should expect to have the final product delivered in approximately 7-8 weeks. Please note that this is simply an estimated timeline since the more revisions you request to be made during the proofing stages, the longer the design process will be. The above estimated timeline assumes only 1 revision request throughout the entire design process. This applies to both Standard and Rush orders.
All our bobbleheads are carefully and securely packaged for their protection and your 100% satisfaction. For Standard shipped products, we will use DHL as the preferred transportation carrier.
We offer a Flat Shipping Rate and it will be clearly specified on the Shopping Bag page.
Yes, we do! We ship worldwide. Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Customers with shipping addresses outside of the US, please check with your country's customs office to determine what these additional costs will be.




BOBBLEHEAD PRICING OPTIONS

The cost of a bobblehead varies depending on the level of customization you would like. If you select from any of our pre-made styles, the cost is significantly lower than if you choose to purchase a fully customized bobblehead. There is also cost involved for optional accessories and props such as glasses, hats, logos, tattoos, personalized bases, base options, engraving, etc.
No. Pre-made designs allow you to fully personalize the head, outfit colors and logos only. Please note that pre-made designs are based on mold templates and therefore no structural changes can be made on them.
On the other hand, fully customized designs allow you to fully personalize the body structures, poses, clothing styles, etc – everything from head to toes
.
That would depend of the extent of the modification. For an exact quote, please contact us prior to placing your order.
Yes, we do. Please feel free to contact us at CustomerService@MyCustomBobblehead.com at any time with your questions and/or comments. We will be more than happy to provide you with an estimated cost of your desired bobblehead design.
Yes, we do. We have special discount offers for mid and large orders. Please contact us at CustomerService@MyCustomBobblehead.com and provide us with the following information:
  1. Design(s) you are interested in purchasing
  2. Total count of bobbleheads
  3. Delivery country including Country, zip / postal code
  4. Expected delivery date